Always Wicked Art will always replace damaged or faulty products, at our expense. Please notify us immediately if you receive a damaged item in the mail by phoning or texting ( we will call you back) on 0438020861, so we can rectify the situation as quickly as possible. Face book messages are not a reliable contact method if you want a quick reply!
We generally do not accept returns if you choose incorectly or changed your mind. There may be rare exceptions to this rule, but it is at our descretion, so please choose carefully. If you feel the product desription is not accurate, please let us know and we will adjust it as soon as possible.
Please contact Robyn on the above number to discuss your situation.
Refunds maybe in the form of a paypal refund, bank refund or store credit.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its details page. To reflect the policies of the shipping companies we use, all weights may be rounded up to the next full kilo.
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